We are experiencing a wonderful growth spurt at RBVS. Our schedule is busy, all of our vets are working again and we have many, many more wonderful animals to meet than we have appointments available. Because of this, in 2019 during the pandemic, we had to institute a "no-show" fee for surgeries and appointments to help people to keep in mind that every time they schedule a surgery or appointment with RBVS and then do not keep those scheduled appointments, some other pet was sent elsewhere for treatment or a surgery was postponed. If you "no-show" an appointment or surgery at RBVS, your account will be charged $10 for routine appointments and $25 for missed surgeries. If you cancel an appointment or surgery at least 24 hours before you are due in the office, you will not be charged a fee, because we can fill your opening with an animal from our wait list. If you do not cancel, but rather just don't show up, a fee will be added and you will not be allowed to schedule an appointment or surgery until your "no-show" fee is paid and a deposit may be needed to hold your new appointment.