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Red Barn Veterinary Service
1520 1300 Street
Iola, KS 66749
Phone: (620) 365-3964
Fax: (620) 365-8092
Email Us -
Mon-Fri: 8:00am - 5:30pm
Sat: 8:00am - 12:00pm
After Hours Emergencies: call (620) 365-3964 and follow the recorded instructions. An automated forwarding system will relay your message to the on-duty veterinarian.
I know there has been some confusion on our policy regarding COVID-19. This update is going to alleviate some of that confusion. Here at the Red Barn Veterinary Service we want to keep your family and ours safe.
Starting on Wednesday, June 3rd - Phase 1 opening plans include: Curbside care will continue for clients and their pets if requested. This allows for older or “at-risk” clients to remain safely in their cars and we will take pets into the office and return them to your car. For curbside, payment will happen while you remain in the vehicle. NEW BIG CHANGE - If you desire to accompany your pet into the office, you will call from your car on arrival and we will tell you when you can enter the lobby for your pet's appointment. We will require you to wear a mask and request that you bring your own. You may be asked some screening questions or have your temperature taken. Only one pet caretaker will be allowed inside the building at this time. If you have children with you, we will convert your appointment to a curbside appointment and come get your pet. The public bathroom and pet food areas of the lobby will be blocked off to restrict access and you will enter from the east door and exit out of the south door, ensuring a one-way flow of traffic. You will weigh your pets and be placed in an exam room. As much of your appointment as possible will take place in the exam room, after which you will exit with minimal pause in the lobby area. Surgical and medical drop off appointments, as well as picking up prescriptions, pet food and hospitalized pets will be done curbside. Call us and we will bring them to you. We will continue to disinfect and practice social distancing.
Slowly we are going towards our new normal. Until that time we will be minimizing entry into our lobby. If you choose curbside services, our technicians and office staff will be bringing in your pets for their surgeries and appointments. Owners will be asked to wait in their cars. If you have any questions or concerns, please write them down and give them to the person bringing your pet inside. The doctors will see these messages and, if they have questions, they will call you to get more information.
Because of this epidemic we are unable to be at full staff and the wait time for appointments or surgeries is about 3 weeks out. Please try to be patient. We keep a cancellation list at the front desk that you can asked to be placed on but we ask that you be kind to the person answering your phone calls. Our customer service representatives are working hard and doing the best they can in difficult circumstances. In emergencies you will be instructed to bring your pet in as a drop off and we will work them into our schedule that same day. You have to tell us if it is an emergency to you, in some cases, as we may identify emergencies by a different criteria. For example, a nail trim, to us, is seldom an emergency, since it is not life-threatening. To you, that nail trim may be an emergency, if you are so emotionally bonded to your pet that you are in pain from your perception of their discomfort. But, remember, we generally consider emergencies to be life-threatening. If you want us to consider your situation emergent, you will have to identify it as such to us.
On the subject of appointments in general, and after multiple experiences the last few weeks, we have a change in policy. If you have an appointment scheduled and you do not call to cancel or do not come, we will be charging a “no-show/no-cancel” fee to your account. You will be required to pay that fee prior to receiving any more services from Red Barn Veterinary Service. We make every effort to remind our clients of scheduled appointments. Please be kind and let us give the appointment time you do not want to use, to someone who needs it. Just call us 12 hours before the scheduled time.
This will pass and we will have a new normal way of life. Until then be kind and stay safe.
Laser Therapy Treatment
Dental Care & X-rays
Fully Stocked Pharmacy
In-House Lab Services
General & Minor Surgery
Large animal services and pharmacy
Special services may be available on request
We have a mission --
Dr. Darrell Monfort, Dr. Leann Flowers, Dr. Belinda Garten, & Dr. Brande Beyer strive to provide “best-care” medical services for your pets and livestock.
We have a goal --
Our entire staff's goal to to provide you and your animal the most compassionate, the most comfortable and the most optimal care that it is in our power to deliver.